Terms and Conditions
Introduction
Thank you for visiting British Publishing Hub.
These Terms and Conditions establish a mutual agreement between you, the visitor of this website, and the British Publishing Hub.
Our website, The britishpublishinghub.co.uk, is governed by these Terms and Conditions, working alongside our Privacy Policy, which details the collection, protection, and use of information obtained through our platform.
Throughout this agreement, the terms 'we,' 'us,' 'our,' and 'agreement' pertain to the British Publishing Hub, while 'you,' 'user,' or 'yours' refer to anyone accessing britishpublishinghub.co.uk.
We urge you to thoroughly read and agree to the terms outlined in this document before utilizing our services. If you do not consent to these terms, we kindly request that you refrain from using our services. For inquiries or concerns, please contact us at [email protected] and we will work to find a suitable resolution. These "Terms and Conditions" apply to all British Publishing Hub visitors seeking access to our services.
Subscriptions
By accepting these terms, you can subscribe to receive newsletters, marketing materials, promotional offers, or other informative content via mail or digital means. If you wish to unsubscribe from our communications, please contact us at [email protected]
Purchase Policy
When subscribing to our services, the British Publishing Hub requests specific details, including personal information and credit or debit card details. It is crucial to ensure the accuracy and completeness of the information provided.
The British Publishing Hub uses third-party payment service providers to facilitate payment processing. You agree to share relevant details with these third-party processors by submitting your information.
The British Publishing Hub retains the right to reject or cancel any order due to service unavailability, pricing errors, or other mistakes in the order placement process. Orders may also be refused or canceled if fraudulent or unauthorized activities are detected.
Terms of Promotions
The British Publishing Hub conducts online contests and promotional offers to enhance our services. The terms and conditions of these promotions may differ from those stated in this agreement.
Users are advised to review each promotion's specific terms and conditions carefully. In case of any contradiction between promotional rules and this agreement, this agreement will take precedence.
Returns
Considering the nature of our products, we do not accept returns on fulfilled orders. However, a revision process is in place for necessary changes to meet quality standards and ensure compliance with provided requirements, such as editing and proofreading services.
Suppose a fulfilled product does not meet the specified requirements at the time of order placement. In that case, we will conduct an internal review and either revise or recreate the content at no additional cost.
Revisions
Each package has its revision policy, as described in the service description. Depending on the chosen package, revisions are offered within 5 to 10 days after the order status changes to "Waiting for Customer Approval" in our Order Management Platform.
Revisions can be requested once the order is presented for review and the status is updated to "Waiting for Customer Approval." Customers can request revisions by contacting their assigned Project Manager via email, ensuring that the original requirements have been met.
Customers are welcome to make personal changes to the content they receive before publishing, as the content is delivered in Word format, and they retain the rights to it.
Ineligibility of Refund Claims
Refunds at the British Publishing Hub are handled on a case-by-case basis. Our teams will collaborate with clients to address any issues effectively. Conditions for a refund may include but are not limited to the following clauses:
Ineligibility of Refund Claims: Refunds will not be issued for minor errors, technicalities, client-related delays, low word count, lack of concern submission, additional requirements, outrageous demands, or exclusion of tips.
Change of Mind: Refund requests before work initiation are accepted within one business day after placing the order. After work initiation, refund claims may be considered if the client has utilized at least three revisions.
Late Delivery: A 50% refund will be processed for late deliveries due to unforeseen reasons, provided the client has made at least three attempts to contact our service and provides evidence of the late delivery being our fault.
Inadequate Delivery: A refund request is accepted if the client requests at least three revisions and communicates concerns to our support/project management team within a two-week period.
Website Content
All content on our website, including descriptions, images, and text, is the exclusive property of the British Publishing Hub. Use of website content without prior written permission from the British Publishing Hub is strictly prohibited.
Restrictions
Users must adhere to the following restrictions when using The British Publishing Hub services:
- Users must not violate international or national laws.
- Users must not exploit or harm underage children or minors through exposure to inappropriate content.
- Users must not transfer, secure, or send any unsolicited advertising or promotional material, such as junk mail or spam.
- Users must not impersonate individuals, organizations, company employees, or others.
- Users must not infringe upon the rights of others.
- Users must not engage in threatening, fraudulent, illegal, dangerous, or associated activities.
- Users must not prevent others from accessing or connecting with The British Publishing Hub.
- Users must not engage in activities that may offend or harm the British Publishing Hub, its services, or its users.
- Users must not engage in activities that may expose the British Publishing Hub to liability.
Additionally, users are prohibited from:
- Robots, spiders, or other automatic devices may be used to access, copy, or monitor the British Publishing Hub website content.
- Using devices or tools that hinder the British Publishing Hub from providing its complete services.
- Introducing materials like viruses, Trojan horses, worms, logic bombs, or any other materials aimed at harming or disrupting the British Publishing Hub operations.
- Attempts to gain unauthorized access to any part of The British Publishing Hub, including its servers, computers, or databases.
- Conducting denial-of-service attacks or distributed denial-of-service attacks.
- Submitting false low ratings for the company.
- Damaging the British Publishing Hub's reputation through falsified ratings or claims.
- Interfering with the normal operations of The British Publishing Hub.
Analytics
Third-party service providers, including Google Analytics, may be employed to monitor and analyze the British Publishing Hub's performance.
Age of Consent
The British Publishing Hub services are exclusively provided to individuals who have reached the legal age determined by their state of residence. By using our services, you confirm that you meet the minimum age of consent required by your state and possess the total capacity to enter into this agreement. If you do not meet the age of consent, you are prohibited from using The British Publishing Hub services.
Intellectual Property
All content provided by users remains their intellectual property. The content, features, services, and functionality displayed on the British Publishing Hub's website are the intellectual property of the service and its licensors, protected by copyright, trademark, and other national and international laws. Users cannot use the British Publishing Hub services without obtaining written consent.
Copyright Policy
The British Publishing Hub respects the rights of intellectual property owners. Copyright infringements are taken seriously, and valid claims are promptly addressed. If you believe your copyright has been violated, please get in touch with us with a detailed description. However, submitting a false claim may result in liability for damages.
Feedback and Error Reports
The British Publishing Hub values feedback. Share your experience by emailing us at [email protected] or submitting reviews. We also appreciate suggestions for improvement and information about problems.
External Linking
The British Publishing Hub may provide links to third-party websites not owned or operated by the association. We are not responsible for these third-party websites' content, privacy policies, or activities. Users are encouraged to review linked websites' Terms and Conditions and Privacy Policy. The British Publishing Hub is not liable for harm from using externally linked websites.
Warranty Disclaimer
The British Publishing Hub provides services on an "As-Is" and "as-available" basis, making no direct or implied representations or warranties. Any information, materials, or content from the British Publishing Hub is acquired at your own risk.
Limitation of Liability
Except as required by law, the British Publishing Hub and its affiliated individuals shall not be liable for any direct or indirect damages arising from service use. In the event of liability, costs shall be limited to the amount paid for the service, and no additional damages shall be awarded.
Account Termination
The British Publishing Hub reserves the right to suspend or terminate accounts at any time, without prior notice or liability, under sole discretion, and for any reason. Users can discontinue or terminate their accounts by ceasing to use our services.
Governing Law
The laws of the United States govern these Terms and Conditions. Any failure to enforce rights does not constitute a waiver. If a provision is deemed invalid, the remaining provisions remain in effect. These terms constitute the entire agreement between the British Publishing Hub and users.
Service Modifications
The British Publishing Hub may withdraw, amend, or modify services or materials without notice. We are not liable for service unavailability, and access to specific components may be restricted.
Updates to Terms and Conditions
The British Publishing Hub reserves the right to revise, update, or amend terms and conditions at any time. Users are advised to review the page for changes regularly. Continued use implies agreement with updated terms.
Waiver of Terms and Services
No waiver of any provision shall be construed as a waiver of others. The failure to assert a right or provision does not waive it. If a provision is found invalid, the remaining provisions remain in effect.
Acknowledgment
You agree to be bound by these terms and conditions by using the British Publishing Hub's services.
